Have you ever wondered about the customer care in this country?
As an essential service industry, PHCN and its successor companies need to have the right customer care service. How satisfied are you with the present state of the PHCN staff?
Recent interactions with PHCN staff have left many in tears( while begging their offices to stay open so they could buy credit) and others with empty pockets (after settling one or two staff) ... what has been your experience?
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